IMPORTANT NOTICE : As the property is located AIRSIDE, in the Restricted/Transit area, Transit travelers must NOT clear immigration/customs (on transit means those who are traveling to another country via Singapore, without clearing Singapore arrival immigration). If you clear immigration/customs, airport immigration will not allow you to reenter the transit area until your airline counter opens before departure. Departing passengers from city to note that most airline counters open only 3 hrs before departure. As such, you are not allowed access into the Transit area earlier, unless early check-in is available with your airline. If in doubt on arrival, please approach our 24-hour front desk for advice about luggage collection, onward boarding pass or about reentering the transit area. Changi Transit Hotel Terminal 1 (formerly Aerotel) is located within the Transit Area of Singapore Changi Airport Terminal 1. Guests may access the hotel via the escalator near Departure Gate D40. Designed specifically for transit and departing passengers, the hotel offers flexible hourly accommodations with a minimum stay of six hours, providing a comfortable space to rest, refresh, and rejuvenate between flights. Exclusive Airport Leisure Facilities Guests can enjoy access to the world's only outdoor airport transit hotel swimming pool with jacuzzi, as well as a poolside bar, workout corner, and the Hub Lounge where you can relax, sip a cup of coffee/tea. Modern guestrooms and thoughtfully curated facilities make the hotel an ideal choice for travelers seeking comfort and convenience without leaving the airport. IMPORTANT TRANSIT INFORMATION As the hotel is located within the restricted transit area, transit passengers must not clear Singapore immigration or customs. For departing passengers from the city, access to the transit area is generally available only after airline check-in counters open, typically around three hours before departure, unless your airline offers early check-in facilities. The hotel's 24-hour front desk is available to assist should guests require any help.