Located in Playa del Carmen and with Playa del Carmen Beach reachable within a 12-minute walk, Balkon Boutique Hotel has a tour desk, rooms, an outdoor swimming pool, free WiFi throughout the property and a terrace. The property is around 1.7 miles from ADO International Bus Station, 2 miles from Playa del Carmen Maritime Terminal and a 9-minute walk from Church of Guadalupe. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms include a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Balkon Boutique Hotel have a flat-screen TV and air conditioning, and certain rooms have a balcony. All rooms have a safety deposit box. Languages spoken at the 24-hour front desk include English and Spanish. Xel Ha is 31 miles from the accommodation, while Kantenah Bay is 22 miles from the property. Cozumel International Airport is 23 miles away.