Located in Koror, West Plaza Malakal has a terrace, restaurant, bar, and free WiFi throughout the property. There is free private parking and the property has paid airport shuttle service. At the hotel the rooms have air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Each room has an electric tea pot, while selected rooms also feature a kitchen with a fridge, an oven and a microwave. At West Plaza Malakal each room includes bed linen and towels. Speaking English and Filipino, staff are always on hand to help at the reception. Palau International Airport is 7.5 miles from the property.