The vehicle database is updated regularly. The vehicle allows you to indicate consumption and costs corresponding to the selected vehicle during route calculations. We invite you to select the vehicle closest to yours for a more precise calculation than the default vehicle.

To plan a trip with these fuels, we recommend selecting your vehicle or a similar vehicle by clicking on “add your vehicle.”

Saving your route is not possible at the moment, but our teams are working on reintroducing this feature. In the meantime, we invite you to keep the URL of your route and find your recent searches when entering your departure and arrival information.

To access the route sheet, calculate your route, click on “continue” then on “instructions.” You can then find all the maneuvers and roads taken as well as the details of the highway distance.

The route printing feature is no longer available. To print the route sheet, we invite you to follow these steps:

1. Click on “Instructions.”
2. Select the text of the route sheet.
3. Right-click, then click on “Print.”

To activate traffic information on the map, go to the second icon at the top right of your map and activate the option.

The default route calculated by ViaMichelin takes closed roads into account but does not consider real-time traffic. If you want to take it into account, go to the route settings and select the option: “Taking traffic into account”. Additionally, if you want to take a closed road, feel free to add a stop on that road to force the route to take that path.

This option will give you the toll prices for class 2 vehicles, the fuel cost, and the adapted route duration but does not take the size into account for the types of roads taken.

The map is updated regularly. To report an error or request an addition, contact us via our contact form, providing all the necessary information for processing the information.

What are the different types of maps available on ViaMichelin?

Four types of Michelin maps are available on ViaMichelin:

• Michelin: default map
• Historical: map closest to paper maps
• Scenic Routes: map highlighting green routes
• Hybrid: map that combines a satellite view and a classic view

The “paper” type MICHELIN map is no longer available. You can purchase paper maps available in stores. Michelin also offers the sale of digital maps through its partner Avenza Maps.

The GPS navigation voice instructions are in the language chosen for your phone. Go to your phone settings to change the language and region.

No, the ViaMichelin application is currently not compatible with Carplay and Android Auto.

The map scale is not available at the moment, but you can find it on the website on both computer and mobile phone.

To download the ViaMichelin application, go to your phone’s store: Google Play Store / App Store / Huawei Store.

To change your password, log in from the icon at the top right of the map, go to your profile, then click on “Modify on michelin.com”. You can replace your password in the “Change Password” section.

It is not possible to change the email address of your account. You need to delete the current account and create a new account with your new email address.

If you want to delete your account and all associated data, go directly to your profile, click on “Modify on michelin.com” and then on “Permanently delete my account”. You can also send us your request via our contact form.

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